Shipping & Delivery Policy

At THE SPOT, we aim to provide a smooth and reliable delivery experience for all customers.

Delivery Areas

We currently deliver within Egypt. Delivery availability may vary depending on your location.

Processing Time

Orders are typically processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may require additional processing time.

Delivery Time

Estimated delivery times:

• Beni Suef: 1–2 business days
• Other governorates: 2–5 business days

Delivery times are estimates and may vary due to external factors beyond our control.

Shipping Fees

Shipping fees are calculated during checkout and displayed before the order is confirmed.

Any promotional free shipping offers will be clearly stated on the website.

Order Tracking

Once your order has been processed, our team may contact you to confirm delivery details if necessary.

Failed Deliveries

If the customer is unavailable at the delivery address or provides incorrect information, delivery may be delayed or additional delivery charges may apply.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving the package.

Contact Information

For shipping and delivery inquiries, please contact:

WhatsApp: +20 10 39846537
Email: info@thespot-store.com